Realla Terms of use

UK

Introduction

These terms of use apply to all use of this website or app and describe how you can use this website or app. Our privacy policy sets out how we use data relating to you and it forms a part of these terms of use. Our privacy policy can be found here

  1. ABOUT THE WEBSITES, APPS AND THESE TERMS OF USE
    1. realla.co, realla.co.uk www.realla.co, www.realla.co.uk and any microsites, subdomains or apps affiliated with them from to time to time (the “Service”) are owned and operated by Realla Ltd (“Realla”, “we”, “us” or “our").
    2. Realla is not itself an estate agent and it does not operate an estate agency. Realla operates the Service to enable users to publicise or consider properties that may be available for purchase or rental.
    3. These terms of use apply to all use of the Service and form a legal agreement between you and Realla.
    4. By using the Service you are confirming that you understand and accept (and are able to understand and accept) these terms of use and that you agree to be bound by them. If you are under the age of 18 or don’t understand these terms of use, please ask a parent or guardian to explain their meaning to you. You must not use the Service if you are under 13.
    5. Realla may make alterations to these terms of use from time to time. If you are not happy with any alteration, you must stop using the Service. If you keep using the any part of the Service, this will indicate your acceptance of these terms of use as altered. We may notify key changes to you but you should review these terms of use from time to time to ensure you are aware of any changes. Where appropriate we may notify you of changes by email or by putting a notice on the Service.
  2. REGISTRATION ON USE
    1. In order to register on the Service you must be over 18 and ensure that all details you provide are true, accurate and up-to-date. Certain parts of the Service may be accessed by any user, whereas other parts are only available to registered users.
    2. You may be required to make additional registrations in order to see information about some of the properties which are shown on the Service as available for purchase or rental. These registrations and services may be provided by us, or the owners of the properties for sale or rental, or their representatives.
    3. Before registering with any third party services, please consider any terms or policies which may be applicable to them. Section 7 contains provisions relating to our liability for ‘External Sites'.
    4. The account name and password are personal to you and must not be disclosed to any person without our prior written consent.
    5. You agree, accept and understand that:
      1. you must ensure that all information held about you by Realla is true accurate and kept up to date. You can amend your registration details at any time through the Service;
      2. you are and shall remain responsible for maintaining the confidentiality of your account name and password;
      3. you are solely liable for any use of the Service using your account name, and password whatsoever.
    6. DO NOT SHARE YOUR ACCOUNT NAME OR PASSWORD WITH ANY OTHER PERSON OR ALLOW ANY OTHER PERSON TO USE YOUR ACCOUNT. REALLA IS NOT LIABLE FOR ANY IMPROPER USE OF YOUR ACCOUNT NAME, PASSWORD, OR ACCOUNT OR ANY USE BY ANY THIRD PARTY. IF YOU THINK YOUR ACCOUNT NAME, PASSWORD, OR ACCOUNT HAS BEEN COMPROMISED YOU MUST INFORM US IMMEDIATELY.
  3. RIGHTS OF USE AND INTELLECTUAL PROPERTY RIGHTS
    1. The device and the word mark "REALLA" are our registered trade marks. You must not use or copy them without our prior written consent.
    2. The Service is made available solely for your use only. These terms of use do not grant you any rights of ownership in the Service. Our service terms permit commercial use of the Service in some circumstances.
    3. Unless otherwise specified, all copyright, design rights, database rights, patent rights, trade mark and trade dress rights and other intellectual property rights in the Service belong to and vest in Realla, or are licensed to Realla. This includes images, text, video, designs, database rights and the graphical arrangement of the Service.
    4. All third party trade names and trade marks are the property of their respective owners and Realla makes no warranty or representation in relation to them.
  4. RESTRICTIONS AND OBLIGATIONS
    1. You agree to comply with these terms of use and all rules applicable to the use of the Service.
    2. You will not
      1. hack, modify, reverse engineer or create derivative works of the Service or any part of any of it;
      2. gain unauthorised access to any part of any of the Service;
      3. gain unauthorised access to any part of any of the Service;
      4. remove, modify or obscure any copyright, trade mark or other proprietary notices on any of part of the Service;
      5. create software which replicates or mimics the data or functionality in any part of the Service
      6. use your access to the Service for the sending of direct marketing;
      7. make any part of any of the Service available to a third party who does not agree to these terms of use;
      8. copy or exploit any part of any of the Service or the content it contains;
      9. use the Service or any part of any of them unfairly or for any illegal or immoral purpose; or
      10. attempt to do any of the acts listed above.
  5. PROPERTY INFORMATION
    1. Any information relating to real estate (both commercial and residential) as displayed on the Service is provided to us by third party estate agents, landlords or developers (“Property Information”). We provide Property Information for your information only. We do not verify Property Information, or assess its quality or accuracy.
    2. You are responsible for making your own enquiries into any property shown on the Service. Before committing to any purchase or rental, you should consider instructing a surveyor and obtaining legal advice.
    3. We provide no assurance as to the quality or accuracy of the Property Information available on the Service.
  6. COMMUNICATIONS
    1. The Service may enable the display of third party content (“User Content”).
    2. The views expressed in any User Content are the views of the individual authors and not those of Realla unless we specify otherwise.
    3. We intend that all User Content will be appropriate and lawful. However, by using the Service you acknowledge that we have no responsibility to review any User Content and that all User Content is made available on the basis that we are not required to exercise any control or judgement over it.
    4. Although we are not obliged to do so, we may remove or reject any User Content.
    5. IT IS A KNOWN RISK OF INTERNET USAGE THAT PEOPLE ARE NOT NECESSARILY WHO THEY SAY THEY ARE. PEOPLE MAY PROVIDE INFORMATION OR BEHAVE IN A WAY THAT IS UNRELIABLE, MISLEADING, UNLAWFUL OR ILLEGAL. WE HAVE NO WAY OF TELLING IF STATEMENTS MADE BY OTHER USERS ARE TRUE. YOU SHOULD THEREFORE EXERCISE SOME DEGREE OF CAUTION WHEN READING USER CONTENT ON ANY WEBSITE. BY USING THE SERVICE YOU ACCEPT THAT YOU USE THE SERVICE AT YOUR OWN RISK.
    6. You agree that we may process and store any content you submit to the Service ("Your Content”).
    7. You may display Your Content to other Users of the Service, and other Customers of the Service may display User Content to you.
    8. You agree to the distribution of Your Content by us both internally and externally. Therefore you should ensure that Your Content does not contain information which you intend to keep confidential or private.
    9. By making available, posting or transmitting Your Content to any of the Service, you are granting us a non-exclusive, transferrable, sublicensable, royalty-free, irrevocable, perpetual worldwide licence to use Your Content, at our discretion, in order to run our business and provide services to users of the Service.
    10. You agree that you are entitled to make available, post or transmit Your Content to the Service.
    11. You will not make available, post or transmit to the Service any statement, material or other content, nor use the Service in any way, that:
      1. is unlawful or may give rise to civil or criminal liability;
      2. infringes any copyright or other intellectual property right of any third party;
      3. infringes any third party's rights of privacy or rights of publicity;
      4. includes any computer virus or other malicious software;
      5. is abusive, pornographic, defamatory, discriminatory or obscene;
      6. harasses any other person;
      7. interferes with another user's use and enjoyment of the Service;
      8. impersonates any moderator, administrator or any staff or any other person connected with Realla;
      9. contains the confidential information of any other person;
      10. solicits passwords or personal information;
      11. contains video, photographs, or images of any other person without his or her permission (or in the case of a minor, the minor's legal guardian);
      12. exploits any other person;
      13. we consider inappropriate; or
      14. encourages or provokes any other person to do any of the acts listed above.
    12. If you discover any material which you believe contravenes these Terms, please inform us.
    13. The Service provides a means by which you can communicate with us. We will communicate with you at the email address you have provided or through other means of communication provided by the Service. Notices that are applicable to all our customers shall be made available on the Service publicly. You will be deemed to have received a notice at the time the email is sent or the time the notice is posted on the Service. We will be deemed to have received a notice when we issue confirmation to you.
    14. All emails (or other messages) we send are intended for the addressee only.
  7. LIABILITY
    1. Realla provides and maintains the Service on an “as is” basis and is liable only to provide its services with reasonable skill and care. External Sites have not been verified or reviewed by Realla and all use and access of External Sites is made at your own risk. “External Sites” means third party websites and online services to which any of the Service may provide links, or for which you may be required to register in order to see information about particular properties.
    2. REALLA GIVES NO WARRANTY IN RESPECT OF THE INFORMATION CONTAINED ON THE SERVICE AND EXCLUDES ALL LIABILITY FOR ANY INCORRECT OR INACCURATE INFORMATION OR MATERIAL THE SERVICE CONTAINS.
    3. Realla gives no other warranty in connection with the Service and to the maximum extent permitted by law, Realla excludes liability for:
      1. any loss or damage of any kind howsoever arising, including any direct, indirect, special, punitive or consequential loss whether or not that loss arises out of something of which Realla has been made aware
      2. any interruptions to or delays in updating any of the Service
      3. the infringement by any other person of any copyright or other intellectual property rights of any third party through any use of the Service
      4. the availability, quality, content or nature of External Sites
      5. any transaction taking place on External Sites
      6. any transaction with third party retailers taking place on the Service
      7. any amount or kind of loss or damage due to viruses or other malicious software that may infect a user's computer equipment, software, data or other property caused by any other person accessing, using or downloading from any part of the Service; and
      8. all representations, warranties, conditions and other terms and conditions which but for this notice would have effect.
    4. Realla does not warrant that the operation of any of the Service will be uninterrupted or error free.
    5. Realla will not be liable in any amount for failure to perform any obligation under these terms of use if that failure is caused by the occurrence of an event beyond its reasonable control.
    6. Except as provided above there are no other warranties, conditions or other terms and conditions, express or implied, statutory or otherwise, and all of those terms and conditions are hereby excluded to the maximum extent permitted by law.
    7. You agree not to use the Service in any way which is:
        unlawful;
        may give rise to civil or criminal liability for Realla; or
        which might call Realla into disrepute.
  8. TERMINATION

    Without limiting any other rights it may have, Realla may cancel or suspend access to any part of the Service if you breach any of these terms of use.

  9. TERMS REQUIRED BY APPLE

    The following terms of this section 9 are the terms which we are required by Apple to notify you of and obtain your consent of in respect of using the Service as an app on the iOS platform (the “App”):

    1. Acknowledgement: You and we acknowledge that these terms of use constitute an agreement which is concluded between you and us only, and not with Apple Inc, nor any subsidiary or affiliate company of Apple Inc, (“Apple”). You also acknowledge that we are solely responsible for the App and the content within the App.
    2. Grant of Licence: Subject to, and in consideration of, your compliance with all conditions of these terms of use we grant you a non-exclusive, personal, revocable, non-transferable license to use the App and content on the App for your lifetime on an iOS product which you own or control, and as permitted by the Usage Rules set forth in the App Store Terms of Service (http://www.apple.com/uk/legal/terms/), and in accordance with the Privacy Policy.
    3. Maintenance and Support: We are solely responsible for providing support and maintenance for the App. You and we acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App.
    4. Product Claims: You acknowledge that we, and not Apple, are responsible for addressing any claims you may have relating to the App or your possession and/or use of the App, including but not limited to: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation.
    5. Intellectual Property Rights: You acknowledge that in the event of a third party claim that the App, or your possession and use of the App infringes that third party’s intellectual property rights, then we shall be solely responsible for the investigation, defence, settlement and discharge of any such intellectual property right infringement claim, and not Apple.
    6. Legal Compliance: You represent and warrant that: (i) you are not located in a country that is subject to a US Government embargo, or that has been designated by the US Government as a “terrorist supporting” country, and (ii) you are not listed on any US Government list of prohibited or restricted parties.
    7. Third Party Beneficiary: You acknowledge and agree that Apple, and Apple’s subsidiaries, are third party beneficiaries of these terms of use, and that when you accept these terms of use, Apple will have the right (and will be deemed to have accepted the right) to enforce these terms of use against you.
    8. Third Party Terms of Agreement: We may use third party software and services provided by (amongst others) Facebook, Youtube and Twitter with the App. Use of the App is therefore subject to your acceptance and compliance of these third party terms and you agree to comply with the applicable third party terms and conditions when using the App.
  10. GENERAL
    1. These terms of use are subject to your statutory and common law consumer rights and will not limit any rights you might have that cannot be excluded under applicable law. These terms of use will not exclude or limit Realla’s liability for death or personal injury resulting from its negligence nor any fraudulent acts, representations or misstatements.
    2. These terms of use, together with our privacy policy, constitute the entire agreement between you and Realla relating to your use of the Service, to the exclusion of any other terms of use.
    3. Failure to enforce any term does not constitute a waiver of that term.
    4. If any part of these terms of use is found to be unenforceable, it will be amended to the minimum extent necessary to make it enforceable and the remainder of the provisions will remain in full force and effect.
    5. No representation or warranty is made as to whether the Service complies with the laws of any other country other than the United Kingdom.
    6. These terms of use are subject to the laws of England and the parties submit to the exclusive jurisdiction of the English courts.
    7. Realla will be entitled to assign and otherwise transfer the agreement covered by these terms of use by giving you reasonable notice, which may include notice given via the Service.
    8. All questions, comments or enquiries should be directed to Realla. Realla will try to respond to within 48 hours.

Realla LTD

Company number 09280920